Heather McCrory

CEO of Accor, North & Central America

A little bit about Heather…

A skilled professional with an extensive hospitality background spanning more than 30 years, Heather began her career at Fairmont Banff Springs in the Canadian Rockies. After advancing through progressive positions at the property level, Heather joined the corporate leadership team, ultimately honing her expertise in a series of senior executive roles crossing Sales, Revenue Management and Operations.  

In 2019, Heather was appointed Chief Executive Officer, North & Central America.  Responsible for the strategic direction of the Group for this region, Heather’s focus is on building long-term growth and profitability in one of the largest and most influential consumer markets in the world.

Heather is a champion for talent development and mentorship, and a strong advocate for diversity, equity and inclusion. She is proud to serve as Executive Sponsor for RiiSE North & Central America, Accor’s international network promoting diversity and gender equality. She was honored to receive the inaugural Castell Award (2019), as well as the Katie Taylor Economic Empowerment Award (2021), for her extensive work to increase gender diversity and support women in leadership, both within the organization and across the industry. 

Heather is a board member for Groups360 and sits on the AHLA Executive Committee and US Travel Association CEO Roundtable. She is past chair of Tourism Toronto and a past member of the Ontario Advisory Board for the Canadian Cancer Society.  

Heather holds an MBA from Queen’s University and resides in Toronto, Canada.

How to connect with Heather and Accor…

Accor’s Website

Heather’s LinkedIn Page