The hospitality industry has been transformed on a global scale by the COVID-19 outbreak. Join us for a conversation about the current realities and “new normal” of boutique hospitality F&B outlets and stand-alone restaurants and bars. Our curated panel of industry leaders will discuss the challenges impacting day-to-day operations including transforming into a take-out solution, how they are supporting their workforces and engaging with customers as well as what changes in guest expectations and behavior they anticipate for the future.

This is a limited series BLLA digital forum and complimentary for the community.

Moderator
David Klemt, F&B Editor and Content Creator for the hospitality industry

Panelists
Julia Heyer, Managing Director, Heyer Performance
Jody Pennette, Founder & CEO, cb5 Hospitality Consulting
Steven Kamali, Founder, Hospitality House
Jay Coldren, Managing Director, Streetsense